In the world of business ownership, the process of handling payments is a vital part of your daily routine. It’s not just about money changing hands; it’s a tangible confirmation of your hard work and commitment. Every payment you receive, whether it’s your first or your thousandth shows that people find value in what you offer, and that’s a powerful feeling that keeps you motivated. But this excitement can turn into frustration if you’re not using the right tools for credit card processing.

The cost of processing payments can be a significant expense for businesses, and it’s important to understand the ins and outs of the services you use regularly. In the fast-changing business world, knowledge is your best friend. Knowing all about your regular and high risk payment processing options can help even the smallest businesses increase their income. It’s a chance to make your business run more efficiently and provide better service to your customers.

So, before you make an important decision about your payment processor or think about switching to a new payment processing service like, let’s take a closer look at ten common questions people have about payment processing. These questions and answers will be your guide to making the best choice for your business’s financial needs.

Are there any Risks Associated with Credit Card Processing?

Businesses aiming to accept credit card payments, whether in-person or online, must prioritize security measures. When these protective measures are in place, credit card processing can be a safe and reliable method. Business owners have several ways to guard against credit card fraud:


Tokenization is a technique that substitutes sensitive data with a randomly generated string of characters. This new data can only be linked to the original information by a party that has authorization. This greatly enhances security and shields sensitive data from getting exposed.

PCI Standards

The Payment Card Industry Data Security Standard was introduced as a response to various data breaches affecting both large and small businesses. These standards were designed to help companies detect, respond to, and prevent future data breaches.

EMV Compliance

EMV, which is also referred to as a smart card, became the new standard for credit and debit cards nationwide. These microchip-equipped cards offer superior security compared to the traditional magnetic stripe cards.

What is the Difference Between a Gateway and a Processor?

To understand the roles of a high risk payment processing service and an open banking payment gateway more thoroughly, let’s delve a bit deeper.

Payment Processor

The payment processor is a fundamental part of the payment process. It functions as the coordinator, managing the flow of money from the customer’s bank account to the merchant’s account. Operating in the background, its primary role is to ensure that funds are transferred in a safe and secure manner. The payment processor performs various tasks, including verifying the customer’s account balance, detecting and preventing fraud, and ensuring a smooth payment process. It plays a pivotal role in facilitating payments and ensuring that all financial aspects are handled accurately.

Payment Gateway

A regular or open banking payment gateway the virtual point of sale terminal specifically designed for online transactions. When you’re shopping online and enter your credit card details, the payment gateway steps in. Its primary role is to securely transmit this sensitive data to the payment processor for verification. Once the payment processor gives its nod of approval or issues a decline, the gateway conveys this information back to the customer and the business. In essence, it’s the bridge connecting the online shopper with the payment processor, ensuring that everything runs securely.

In a nutshell, a payment processor is the engine that powers the transaction, while the payment gateway acts as the interactive interface for online payments, ensuring they are secure and facilitating communication between the business and the customer. Together, these two components play a vital role in making online payments efficient and safe.

What Level of Customer Support Can I Expect from a Payment Processor?

The availability and quality of customer support services can be a critical factor for businesses, as it directly affects their ability to address and resolve payment-related challenges promptly. The extent of support varies widely among service providers, and it’s important to be aware of the options at your disposal. Some businesses offer limited support, typically through phone or email contact, which may not always align with the urgency of your needs. This can be particularly concerning when you encounter issues related to high risk payment processing.

In situations where time is of the essence, waiting for a response or assistance can be frustrating and potentially detrimental to your business. Therefore, when considering payment processing services, it’s essential to evaluate the level of customer support available, ensuring that it aligns with your business’s operational needs and expectations. A responsive and accessible support system like the one at can be a lifeline in critical situations, helping you maintain smooth and uninterrupted payment processing operations.